Privacy Policy
Last updated: [DATE]
This privacy policy explains how [LEGAL ENTITY NAME] ("we", "us") handles personal information in connection with the Abbey Sands Hotel website and your enquiries. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
This is a brochure website. We do not require you to create an account or submit forms to browse it. If you contact us by email or telephone, we collect the information you choose to give us — typically your name, contact details and the content of your enquiry — so that we can respond and, where relevant, manage your booking or event.
Cookies
This website does not set its own cookies. Bookings are handled by our booking provider, [BOOKING PROVIDER], on its own pages; any cookies involved in booking are set by that provider under its own policy. Please see the provider's cookie and privacy notices for details.
How we use your information
We use the information you provide only to respond to your enquiry, take and manage bookings, and provide the services you have asked for. We rely on our legitimate interests in responding to you, and on the performance of a contract where you make a booking.
Sharing
We share information only where necessary to provide our services — for example with our booking provider — or where we are required to by law. We do not sell your personal information.
Retention
We keep personal information only for as long as needed for the purpose it was collected, after which it is securely deleted, in line with our normal retention practices and any legal obligations.
Your rights
You have rights under UK data protection law, including the right to access the personal information we hold about you, to ask us to correct or delete it, and to object to certain processing. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).
Contact
Abbey Sands Hotel
Telephone: 01803 294373
Email: info@abbeysandshotel.co.uk